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Privacy Policy

This privacy policy explains how Plinkfizz Ltd collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Plinkfizz Ltd is committed to ensuring that your privacy is protected. Any personal data you provide when using this website will only be used in accordance with this privacy policy and applicable data protection laws.

Plinkfizz Ltd may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 15/12/2025 and was last reviewed to ensure compliance with current UK data protection legislation.

Who we are

Plinkfizz Ltd is the data controller responsible for your personal data.

Registered address:

Plinkfizz Ltd
1 Lyme Vale Court
Lyme Drive
Stoke-on-Trent
ST4 6NW

Email: info@plinkfizz.com

What personal data we collect

We may collect and process the following personal data:

  • Name and company name
  • Contact details, including email address and telephone number
  • Information relevant to customer enquiries, surveys, and/or offers
  • Technical data such as IP address, browser type, and usage data (via cookies)

How we use your personal data

We collect and use your personal data only where the law allows us to. Most commonly, we use your data for the following purposes:

  • To respond to enquiries and provide our services
  • For internal record keeping and administration
  • To improve our products, services, and website
  • To send marketing communications where you have given consent
  • To carry out market research and customer feedback

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

  • Consent – where you have given clear permission for us to process your data for a specific purpose
  • Contract – where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
  • Legal obligation – where processing is necessary for us to comply with the law
  • Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights

Marketing

We will only send you marketing communications if you have opted in to receive them or where permitted under applicable law. You can opt out of marketing at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us at info@plinkfizz.com

How we store and protect your data

We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Cookies

Cookies are small text files placed on your device to help us improve your experience on our website.

We use:

  • Essential cookies – required for the website to function properly
  • Analytics cookies – to help us understand how visitors use our website

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw your cookie preferences at any time through your browser settings.

Sharing your personal data

We do not sell your personal data. We may share your data with trusted third parties where necessary to operate our business or provide our services, including IT and website service providers. All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

We may also disclose your personal data where required to do so by law.

Your data protection rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to or restrict processing of your personal data
  • Request data portability
  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us at info@plinkfizz.com.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: ico.org.uk

We would appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Links to other websites

Our website may contain links to external websites. We have no control over the content or privacy practices of those websites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any website you visit.