Top visitor attractions from all over the UK are switching to the integrated ticketing, retail and visitor management software services of Vennersys.
The Avro Heritage Museum, Strawberry Hill, Folly Farm Adventure Park and Zoo, Highgate Cemetery, Glenmorangie Distillery Tour, Cawdor Castle and M Shed (part of Bristol Museums) have all employed a new system that enables visitor attractions to serve customers and manage trading activities both ‘onsite’ and ‘online’ from Vennersys.
The Venpos Cloud integrated system offers a comprehensive e-commerce solution which allows visitor attractions to sell tickets, merchandise and capacity limited experiences on the web, 24 hours a day, throughout the year.
Not just a ticket system, the software enables users to develop and understand their business on a higher level, allowing effective management of all customer orientated activities.
Simon Kniveton, Director at Vennersys, explains: “We are really pleased with the success of Venpos Cloud this year and delighted to have welcomed so many exciting new clients on board. We have worked hard to provide industry-leading software for our clients to assist them with their day-to-day challenges.
“With Venpos Cloud our customers can use advanced ticket sales data to help schedule staffing requirements. ‘Print-at-home’ tickets facilitate fast-track entry, even using turnstiles. We also support validating the admission tickets or smart phone/tablet tickets via our handheld scanner or at electronic point of sale.
“The software supports a huge variety of ticket types, including wrist bands and souvenir tickets. Detailed sales and admissions reports help our customers to analyse visitor demographics quickly and easily, so they can optimise their offers and events.
“In addition to the functionality of the software, we also really thought about how we can help the visitor attraction by making the set up process as easy as possible. We offer a pay-as-you go pricing model, with no infrastructure set up cost and it is really quick and easy to implement. In addition to this, we have added a Gift Aid functionality to help our charitable customers gain a 25% tax rebate.
“Another factor that has contributed to our success is that our software gives our clients peace of mind. The system is fully compliant with the payment card industry and provides a robust security system for visitor attractions’ customer data.”